Cancellation & Refunds
We want you to love your new lighting or decor! If not, no worries! We offer a hassle-free return policy for most items purchased on our website.
Eligible Returns
To return an item, it must be:
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In its original condition (unworn, undamaged, and unwashed)
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In its original packaging with all tags and labels attached
How to Return
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Contact Us: Reach out to our customer service team at chauhanlightsdecor@gmail.com or call us at 8080841015/ 7972953458
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Ship Your Return: You'll be responsible for return shipping costs. Consider using a trackable shipping service for peace of mind.
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Get Your Refund: Once we receive and inspect your returned item, we'll process a refund to your original payment method within 5-7 business days.
Exceptions
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Personalized or custom-made products may not be eligible for return.
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Items damaged due to misuse or neglect are not eligible for return.
Cancellation Policy
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You can cancel your order within the same day of placing it.
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Once your order is shipped, it cannot be canceled.
Full Details
For a more comprehensive look at our return and cancellation policies, please contact our customer service team.