top of page

Cancellation & Refunds

We want you to love your new lighting or decor! If not, no worries! We offer a hassle-free return policy for most items purchased on our website.


Eligible Returns
To return an item, it must be:

  • In its original condition (unworn, undamaged, and unwashed)

  • In its original packaging with all tags and labels attached


How to Return

  • Contact Us: Reach out to our customer service team at chauhanlightsdecor@gmail.com or call us at 8080841015/ 7972953458

  • Ship Your Return: You'll be responsible for return shipping costs. Consider using a trackable shipping service for peace of mind.

  • Get Your Refund: Once we receive and inspect your returned item, we'll process a refund to your original payment method within 5-7 business days.


Exceptions

  • Personalized or custom-made products may not be eligible for return.

  • Items damaged due to misuse or neglect are not eligible for return.


Cancellation Policy

  • You can cancel your order within the same day of placing it.

  • Once your order is shipped, it cannot be canceled.


Full Details
For a more comprehensive look at our return and cancellation policies, please contact our customer service team.

With 52 years of expertise in the home decor and lighting industry, Chauhan Lights & Decor has been a trusted source for creating beautiful and inspiring spaces. Our long-standing commitment to quality and customer satisfaction drives us to offer a curated selection of timeless decor pieces and innovative lighting solutions. Whether you’re refreshing a single room or designing your entire home, our decades of experience ensure that you’ll find the perfect items to brighten and elevate your living spaces with style and elegance.

Address:

Chauhan Art Gallery, Press Bazaar, Ulhasnagar, India, 421003.

Contact:

+91-7972953458

Follow Us:

  • Instagram
  • Facebook
bottom of page